FAQ FOR FUNDERS

Q: How do you ensure participant attendance?
A: Small group size creates accountability. WhatsApp group maintains connection. In-person delivery builds routine. We track attendance weekly and intervene early if issues arise.

Q: What if participants drop out?
A: We maintain waiting lists to backfill early dropouts. Our completion rates are [X]% due to group cohesion and supportive environment.

Q: How do you measure confidence?
A: Pre/post validated assessment tools, plus qualitative feedback, instructor observations, and self-reported measures.

Q: Can you guarantee employment outcomes?
A: We can't guarantee jobs, but we track employment outcomes and provide ongoing support.

Q: What's the minimum/maximum cohort size?
A: Minimum 8, maximum 12 for optimal group dynamics and individual attention.

Q: Can you deliver in our area?
A: Currently Reading-based but we are open to exploring expansion to other Berkshire locations or partner venues.

Q: How are charity partners selected?
A: We work with reputable local charities who have genuine digital needs and can provide meaningful feedback to participants.

Q: What if a participant has additional needs?
A: We make reasonable adjustments and work with support services. For complex needs, we'll discuss suitability case-by-case.

Q: How do you report outcomes?
A: Monthly progress reports during delivery, final outcomes report at completion, follow-up tracking at 3, 6, and 12 months post-programme.

Q: Can we customise the programme?
A: Within reason, yes. Core structure has proven effectiveness, but we can adapt content, scheduling, and reporting to meet funder requirements.